Tax practitioners also may create myVTax accounts so that their clients can allow them access to their tax accounts. Access to client tax accounts is limited to the account types currently available in myVTax.

The minimum requirements to use myVTax are:

Please contact the Vermont Department of Taxes, Taxpayer Services Division at (802) 828-6802 or myVTaxSupport@vermont.gov.

Click the "Sign Up" hyperlink in the Sign in panel on the myVTax Home Page.

In order to gain access to client accounts, tax practitioners, attorneys, or other third party preparers must first register with myVTax. Practitioners/preparers/attorneys may give their usernames to their clients so that the clients can add the practitioners/preparers/attorneys to their tax accounts. Practitioners/preparers/attorneys may also get access to their clients by submitting a Third Party Authorization Form. This allows you to print a form for your client to sign so you may be linked to their tax accounts even if your client does not have a myVTax account.

  1. Click the "Forgot username or password?" hyperlink on the myVTax Home Page.
  2. Provide your username and email address
  3. Click the "Reset Password" button
A password reset hyperlink will be e-mailed to you.
  1. Click the "Forgot username or password?" hyperlink on the myVTax Home Page then click "Forgot your username?"
  2. Choose your Id type using the pull-down menu, Federal Employer ID or Social Security #
  3. Enter your Id
  4. Enter your email address
  5. Click the "Email Username" button
Usernames associated to that email address will be emailed to you.
  1. After you have logged into your account, click the "Manage My Profile" link at the top right of the screen
  2. Click the "Change Password" link and follow the instructions provided
  3. Use the new password the next time you log in to myVTax
  1. After you have logged into your account, click the "Manage My Profile" link at the top right of the screen
  2. Click the appropriate link to update name, change email, or edit phone number
  1. After you have logged into your account, under the Summary tab, click the "Close Account" link
  2. Follow the instructions to close your account
  1. After you have logged into your account, under the I Want To Tab, click the "Manage Names & Addresses" link
  2. Click the appropriate tab, Name or Addresses
  3. Click on the existing name or address you wish to change, or the "Add" link to add an additional name or address

In order to Change or Amend a Return filed on myVTax, you will first need to click into the appropriate period page, and then select the File or Amend a Return link.

Security Questions

Yes. We use a Secure Socket Layer (SSL) certificate to encrypt traffic from your device to our servers.

Security codes contain 6 characters that you will receive by email or text the first time you log in to myVTax, or when you log in from a new browser or device. This is a method of dual factor authentication to help protect your account's security.

Once you have received a security code you can log into myVTax using your username, password, and security code. When logging in you are asked if you want to trust this browser or not. If you select to trust the browser, you will not have to acquire a new security code unless you log into myVTax from a new browser or device.
Important: The button to trust this browser uses cookies to store your preference on your computer. If you delete your browser's cookies or your browser does not allow for cookies to be saved, you will not be able to trust your browser. Many companies clear browser cookies on office computers nightly, or do not allow them to be saved at all. If this is true for your company and you cannot set an exception for the Vermont Department of Taxes, you may need to acquire a new security code on each log in.

Important: To protect the safety of myVTax accounts, Vermont Department of Taxes staff will not change email addresses or phone numbers over the phone for a myVTax account. It is important to confirm you are entering the correct email address or phone number when you register for your account.

The button to trust this browser uses cookies to store your preference on your computer. If you delete your browser's cookies or your browser does not allow for cookies to be saved, you will not be able to trust your browser. Many companies clear browser cookies on office computers nightly, or do not allow them to be saved at all. If this is true for your company and you cannot set an exception for the Vermont Department of Taxes, you may need to acquire a new security code on each log in.

What's New on myVTax?

The Login Page has been redesigned to accommodate new account types and links. The homepage contains hyperlinks to many common requests that can be completed without a login, such as File a Return, Make Payments, Respond to a Notice of Intent to Assess or other Correspondence, File an Extension and Check the Status of Your Return.

The " I Want To. " section will include a wide variety of options allowing you to Manage and File Returns, Send Messages, Add Accounts, and Grant Access among other options. The Manage my Profile button will take you to your profile where you can Update your Password, Change your Name, Manage Account Access, Change your Secret Question, Change your Authentication method, Manage Bank Accounts, and Change your Email Address.

You will need to fill out all required fields indicated by the red asterisks in the upper left-hand corner to make a payment. Please note, you can also save your bank account information for future use by selecting the Yes button at the bottom of the Bank Account Section. A Breadcrumb Trail will be available at the top of the screen if you need to click back to a previous page by clicking on the appropriate hyperlink.

Granting Additional Access

Before you can allow your accountant or third party tax preparer access to your account in myVTax, your accountant or third party preparer must first register in myVTax. See the FAQ below: "I need to establish a myVTax account to pay my taxes and my client's taxes. What do I do?"

  1. From your myVTax account, under the I Want To tab, click the "Manage Third Party Access" hyperlink
  2. Click the "Add Third Party" hyperlink and follow the instructions

For more information, see the step-by-step Instructions: Granting Tax Professional Access to a myVTax Account

  1. From your myVTax account, under the I Want To tab, click the "Manage Third Party Access" hyperlink
  2. From here you can also cancel access
  1. Sign up as a tax practitioner or third party:
    1. From the myVTax Home Page, click the "Sign Up" hyperlink in the Sign in panel
    2. Click the hyperlink "Click here if you are an accountant, other third party tax professional, attorney or landlord" and follow the instructions
    1. Inform your client(s) of your log-in username for myVTax
    2. They may then grant you access to their account(s) using that username
    3. Once the process has been completed, you will receive an e-mail stating that you have been granted access

    For more information, see the step-by-step Instructions: Granting Tax Professional Access to a myVTax Account

    Making Payments in myVTax

    1. From the myVTax home page, click the "Make a Payment" link
    2. Then, on the next page, click the "Pay by E-Check (ACH Debit)" or "Pay with a Credit Card," and follow the online instructions

    For video instructions on how to make an e-payment, click here.


    Note: Credit Card payments are subject to a 3% processing fee which is retained by the service company.

    1. Log into your myVTax account
    2. Under the I Want To tab, in the Payments & Return panel, Click the "Manage Payments & Returns" hyperlink
    3. Under the Show Panel, use the pull-down menu to choose Payments, and Pending
    4. Click on the payment you wish to cancel
    5. Click the "Delete" hyperlink
    6. Click "Yes" to confirm you want to withdraw this request
    1. From the myVTax Home Page, under the Submissions & Correspondence panel, Click the "Access a Saved myVTax Request"
    2. Enter your Email and Verification Code from your payment request
    3. Click the "Delete" hyperlink
    1. From your logged in myVTax account, from the Summary tab, click the "Request a Payment Plan" hyperlink next to the account with an outstanding balance
    2. Please read the following page and click "Next"
    3. You will then be asked to fill in a down payment amount and down payment due date and number of installments, click "Next"
    4. myVTax will calculate the payment amount, to make changes click "Previous" and if acceptable click "Next"
    5. If you chose ACH Debit you will need to choose an existing payment source or enter the banking information
    6. Click "Submit"
    7. You will be taken to the Confirmation page which you can print by clicking the "Print" action button
    1. From the myVTax Home Page, click the "Setup a Payment Plan" hyperlink in the Payments panel
    2. Choose the appropriate selector box to indicate if you are an individual or not
    3. Enter the required identifying information and click "Search"
    4. If the debt is eligible to request a payment plan via myVTax, click the "Set up a payment Plan" action button
    5. Please read the following page and click "Next"
    6. You will then be asked to fill in a down payment amount, down payment due date, and number of installments, then click "Next"
    7. myVTax will calculate the payment amount, to make changes click "Previous" and if acceptable click "Next"
    8. Choose your payment method, Automatic ACH Debit or Standard Billing
    9. If you chose ACH Debit you will need to choose an existing payment source or enter the banking information
    10. Click "Submit"
    11. You will be taken to the confirmation page which you can print by clicking the "Print" action button

    Property Transfers and Land Gains Tax Return Submissions

    The best time to submit a PTT return is after the closing. The return can be saved and accessed later before submitting to the town. Once the return is ready for submission to the town, you can check the box on the final step that indicates the return is ready to be reviewed by a town clerk and save.
    Important: Once you've submitted the return to the town clerk, you cannot make additional alterations without the intervention of the town.

    Once the return is submitted to the town clerk, users cannot adjust the return without the town releasing the return to the taxpayer. The town clerk can achieve this by editing the return from their town queue, unchecking the box on the final step that indicates the return is ready for town clerk review, and saving the return. This will allow the preparer to edit the return and re-check that box to send the return back to the town.

    It is okay if the deed takes longer to record than 60 days. This question is asked to help town clerks manage their workflow and expectations surrounding recordings.

    Only one SPAN number can be entered per return. You should enter the information for the "parent" parcel (largest parcel or parcel with homestead) on the main return, then use the system's attachment functionality to include information on the additional parcel(s).

    The verification code is used by the attorneys involved in the closing to share and edit the return. If you have saved or completed the return while logged into a myVTax account, you will always have quick access to the return through your Activity Center. However, other attorneys will need the email address associated with your account and the verification code to access the return on myVTax.vermont.gov (myVTax). If you are completing a return without logging into myVTax, both you and other attorneys involved will need the verification code and e-mail address that you provided when beginning the return to later access the return.

    You must bring the paper copy of the return printed from myVTax and evidence of the transfer (ex: deed, bill of sale, etc.). The town clerk will have record of the return in myVTax and can access it with the information shown on the printed copy.

    There is no longer a $5 fee for electronic filing with the Department. Filing on myVTax is free.

    The Commissioner's Certificate number is the letter ID printed on the top right corner of the certificate. This ID will consist of ten numbers.

    When you file a return, one of the steps asks you to print a pre-filled voucher prior to submission. You can also print a pre-filled voucher from the activity section when you access a saved return. These links can be used both prior to sending and after sending to the Town Clerk to print a voucher.

    The PTT and LGT returns allow preparers to navigate to the next step even when required information is missing. To do this, you must click the check box at the bottom of the screen for a step where you are unable to complete all required fields. You cannot submit the return without going back and completing the required fields and unchecking that box to indicate you are finished with that section.
    Important: Once you have completed all required fields on a step you must also uncheck the box to submit the return.

    Managing Sales & Use or Meals & Rooms Tax Accounts

    1. Log into your myVTax account
    2. Under the Summary tab locate the account type you need to add a location to and click the "Add Another Location" hyperlink in the accounts "I Want To" panel
    3. Fill in the required information and click "Submit"
    4. Complete the certification page and click "Submit"
    5. From the confirmation page click "Print" if you wish to print the confirmation
    1. Log into your myVTax account
    2. Under the Summary tab locate the account type you need to update the location for and click the 'Update an Existing Location" hyperlink in the accounts "I Want To" panel
    3. Fill in the required information and click "Submit"
    4. From the confirmation page click "Print" if you wish to print the confirmation

    Respond to Correspondence

    An appeal is not appropriate if:

    When submitting your appeal, it is important to be as specific and clear in your position as possible. The Department requires you to attach documentation supporting your position.

    To learn how to submit documents for appeal, please see the FAQ "Responding to Correspondence."

    Once the Department receives your appeal, you will receive an acknowledgement letter that your appeal was received and will be reviewed. Once the Department has reviewed your appeal, it may:

    The time it takes the Department to review appeal cases varies depending on the complexity and facts of the case. We strive to respond to all appeals timely. Generally, you can expect to hear from us within 60 days from when you file your appeal.

    The Department does not take collection actions on debts that are in appeal, but penalty and interest does continue to accrue. If you are not successful in your appeal, you will be liable for all the additional penalty and interest that has accrued during the appeal period. You may pay the disputed amount to stop the accrual of further penalties and interest. If you prevail in your appeal, the payment is refunded, potentially with interest.

    Disputing your notice of intent to assess is not appropriate if:

    It is important to be as clear and specific as possible in your dispute. The Department requires you to attach documentation supporting your position.

    To learn how to submit documents for a dispute, please see the FAQ "Responding to Correspondence."

    When the Department receives your dispute, you will receive an acknowledgement letter that we are reviewing the information. Once we have completed our review, one of three actions will occur:

    The time it takes the Department to review dispute cases varies depending on the complexity and facts of the case. We strive to respond to all disputes timely. Generally, you can expect to hear from us within 60 days from when you file your dispute.

    The Department will not begin collection action while an intended assessment is disputed, but if you are not successful in your dispute, penalty and interest may be included in the ultimate assessment.

    When submitting your appeal, it is important to be as specific and clear in your position as possible. The Department requires you to attach documentation supporting your position.

    To learn how to submit documents for an appeal, please see the FAQ "Responding to Correspondence."

    Once the Department receives your appeal, you will receive an acknowledgement letter that your appeal was received and will be reviewed. Once the Department has reviewed your appeal, it may:

    The time it takes the Department to review appeal cases varies depending on the complexity and facts of the case. We strive to respond to all appeals timely. Generally, you can expect to hear from us within 60 days from when you file your appeal.

    Disputing your notice of intent to reduce refund is not appropriate if:

    It is important to be as clear and specific as possible in your dispute. The Department requires you to attach documentation supporting your position.

    To learn how to submit documents for a dispute, please see the FAQ "Responding to Correspondence."

    When the Department receives your dispute, you will receive an acknowledgement letter that we are reviewing the information. Once we have completed our review, one of three actions will occur:

    The time it takes the Department to review dispute cases varies depending on the complexity and facts of the case. We strive to respond to all disputes timely. Generally, you can expect to hear from us within 60 days from when you file your dispute.

    The Department will not begin collection action while an intended assessment is disputed, but if you are not successful in your dispute, penalty and interest may be included in the ultimate assessment.

    1. From the myVTax Home Page, under the Submissions & Correspondence panel, click the "Respond to Correspondence" hyperlink
    2. On the Correspondence Response Request screen, enter the Letter ID displayed on the notice you received
    3. To add additional information on documents from your computer to support your request to dispute the Notice, click the "Add" hyperlink in the attachment section
      1. On the popup menu, you may enter a description of the document
      2. Click "Choose File" to locate and select a document from your computer
      3. Click "OK" to add the document to your request
      4. Repeat as desired to add additional documents